Employee Onboarding & Activation
Mobile-first. Simple. Opt-in.
What Employees Should Expect
Mobile Activation
Employees activate Fufild from their phone
Text-First
Text messages are the primary activation channel
Consent Required
Texting requires employee consent (opt-in)
Email Backup
Email is used as a supporting channel so no one misses key information
Activation links are released 24 hours before points become available
SMS Opt-In & Activation Flow
01
Discovery
Employee sees a Fufild message through an internal company communication channel
02
Scan
Employee scans the QR code & clicks the link from the employer
03
Landing
Employee lands on the Fufild SMS consent page
04
Registration
Employee enters name, phone number, and email
05
Opt-In
Employee opts in to receive texts
06
Activation
24 hours before points are available, the employee receives their activation link by SMS
Email Communication Timeline
(Supporting Channel)
Email is sent to all eligible employees to provide awareness and backup access.
1
T-7 Days
Awareness + SMS consent link + Short "What is Fufild" video
2
T-3 Days
Reminder + SMS consent link + Short "Using the Marketplace & Points" video
3
T-1 Day
Activation link is released (by SMS or email) + Short "Subscriptions & Getting Started" video
New Employee Onboarding
(Post-Launch)
A consistent flow for new hires after launch.
New Hire Opt-In & Activation
1
New hire paperwork includes a QR code for SMS consent
2
Employee completes the digital consent form during onboarding
3
If SMS consent is not completed within the onboarding window:
- Location ambassador or manager is notified
- Reminder is delivered through internal channels or in-person support
Location Ambassadors
Each location designates one or more ambassadors to support onboarding and adoption.
Ambassador Responsibilities
(Launch)
Primary objective: Ensure every eligible employee sees, understands, and has a clear path to activate Fufild before points go live.
- Ensure QR materials are visible/accessible in employee areas
- Reinforce awareness during shift huddles or team check-ins
- Help employees complete SMS consent & activation if needed
- Answer basic questions and escalate only unresolved issues
Ambassador Responsibilities
(Post-Launch)
Primary objective: Sustain adoption, capture stragglers, and support new employees over time.
- Help employees who missed initial activation get onboarded
- Ensure new hires are shown the QR code during onboarding
- Identify common friction points and report trends
- Reinforce the organization's Care-First commitment to employees
Employee Activation Kit
(Provided by Fufild)
Materials employers can use across locations:
Intro Video
Short employee intro video (30–45 seconds)
QR Activation Sheet
One-page QR activation sheet (digital + printable)
Onsite Posters
Onsite posters for employee areas (optional)
Take-Home Materials
Table tents and take-home cards (optional)
Talking Points
Manager / Ambassador talking points
Overview Video
Manager / Ambassador overview video
Measuring Impact
We measure results in a clear, credible way:
Retention Comparison
Pre-launch vs post-launch retention
Engagement Analysis
Engaged employees vs non-engaged employees
Early-Tenure Trends
Early-tenure retention trends (30/60/90 days)
Industry research commonly estimates replacement cost for a frontline employee between $3,000–$6,000, depending on role and market conditions.
Work with your Fufild Care-First Ambassador to set a benchmark.
